Do not order online at sterns terrible service
I bought a personalised necklace on the 9th of October I'm still waiting today for my purchase I paid R1499 for a necklace that was supposed to be delivered within 14 days I am still waiting for this necklace it is now the 4th of November it's surpassed the delivery and waiting period my mother-in-law was supposed to receive this gift on the 17th of October this is basically going to be a Christmas gift now I am so embarrassed and will never place any orders with sterns again.
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Sterns's replyOfficial
09 Nov 2020, 13:31Good day Amy,
We are in receipt of your complaint.
Kindly provide us with an order reference number so that we can investigate this matter further.
Apologies for the inconvenience.
Regards,
The Sterns Team
We are in receipt of your complaint.
Kindly provide us with an order reference number so that we can investigate this matter further.
Apologies for the inconvenience.
Regards,
The Sterns Team
Sterns's reply09 Nov 2020, 13:31
Official
Good day Amy,
We are in receipt of your complaint.
Kindly provide us with an order reference number so that we can investigate this matter further.
Apologies for the inconvenience.
Regards,
The Sterns Team
We are in receipt of your complaint.
Kindly provide us with an order reference number so that we can investigate this matter further.
Apologies for the inconvenience.
Regards,
The Sterns Team