LL
Lindiwe L
1 reviews | Active since Apr 2022
04 Apr 2022, 12:29
Diamond pieces on ring falling off
Purchased a ring on the 11 Feb and had my wedding on the 27 Feb,a week later a diamond piece has fallen out as to how I have no clue. As I'm writing this another diamond piece on the ring fell of on Sat I don't know if its the quality of their product or what but its disappointing. I have resorted to taking it off when using water because I don't really know where the problem lies.
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Sterns's replyOfficial
04 Apr 2022, 14:12Good day Lindiwe
Your query is noted, kindly visit the store so that they may assess the ring and assist you accordingly.
Please take along your proof of purchase when visiting the store
Many thanks
Customer Care team
Your query is noted, kindly visit the store so that they may assess the ring and assist you accordingly.
Please take along your proof of purchase when visiting the store
Many thanks
Customer Care team
Best regards,
Sterns's reply04 Apr 2022, 14:12
Official
Good day Lindiwe
Your query is noted, kindly visit the store so that they may assess the ring and assist you accordingly.
Please take along your proof of purchase when visiting the store
Many thanks
Customer Care team
Your query is noted, kindly visit the store so that they may assess the ring and assist you accordingly.
Please take along your proof of purchase when visiting the store
Many thanks
Customer Care team
Best regards,