DS
Derick S
1 reviews | Active since Oct 2018
14 Feb 2021, 12:11
DEEPLY DISAPPOINTED IN STERNS PRODUCT AND SERVICE
I am deeply disappointed with a product that I bought from Sterns. I bought a Tempo watch, which was returned three times for repairs. I received the watch back, but the same problem persists. I've been a customer of Sterns and American Swiss for many years now. I DEMAND ASSISTANCE AND ANSWERS FROM SENIOR MANAGEMENT!
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Sterns's replyOfficial
03 Mar 2021, 16:58Good afternoon Derick
We hereby confirm receipt of your complaint which will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
We hereby confirm receipt of your complaint which will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Sterns's reply03 Mar 2021, 16:58
Official
Good afternoon Derick
We hereby confirm receipt of your complaint which will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
We hereby confirm receipt of your complaint which will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care