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So both my engagement ring and watch was brought from sterns. Watch December 2021 and ring mid year in 2021 so the first ring the diamond got out within a week we got it exchanged because it was within a month and the slip was still there. Then that one only lasted for 2 months till the diamond came off again. Then the watches which were not even 3 months started peaking off both the rose gold and leather when I complained I was told that I needed the proof of purchase which I have probably missed looking at the time frame, I mean firstly both these items were gifts who keeps slips. It's like their company policy is ******* because they know no one keeps slips for more 3 months.