TM
Thokozani M

1 reviews | Active since Dec 2018

22 Dec 2018, 11:05

Commission vultures

Staff only interested in making commission once you have paid its lies after lies. Horrible customer service by Zelda. I bought a ring on the 7th and promised it will be deliver on 14th. Never got a call as promised. Got my ring on the 21st...

0
Replies (5)
Sterns
Sterns's reply27 Dec 2018, 12:06
Official
Good morning Thokozani

Apologies for our delayed response.

Kindly advise as to which Sterns store you are dealing with.

Regards
Sterns Customer Care Team

Best regards,

TM
Thokozani M's update31 Dec 2018, 11:44
Reviewer Update
Mall of Africa
Sterns
Sterns's reply02 Jan 2019, 10:40
Official

Hi Thokozani, 

Kindly provide a suitable contact number so that this matter can be addressed and a response provided.

Regards 
Sterns Customer Care Team

Best regards,

Sterns
Sterns's reply08 Jan 2019, 10:22
Official
Hi Thokozani,

As per request above, please provide us with your contact number.

Regards,
Sterns Customer Care Team

Best regards,

TM
Thokozani M's update16 Jan 2019, 18:38
Reviewer Update
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