BIRTHDAY GIFTS BECOME XMAS GIFTS

<p>So I bought a Fossil watch at Sterns in Gateway for a birthday gift in MAY, as the gift was RECIEVED, it had FUNCTIONAL PROBLEMS. I took it back to STERNS IN SANDTON CITY, they were happy to EXCHANGE THE WATCH for me after a WEEK of waiting for them to get a receipt from Gateway. 3 AND A HALF MONTHS IN, the watch STOPPED working AGAIN. As it stands......I STILL DONT HAVE A WATCH AND ITS NOW THE 11MONTH OF THE YEAR. I HAVE NEVER RECIEVED A FOLLOW UP on their behalf as to what is going on and everytime I go and ask, They look at me as if I'M the PROBLEM. I WILL NEVER BUY ANYTHING FROM THERE AND I HAVE ALSO ADVICED THE COMPANY I KEEP TO DO SO. I AM VERY DISAPPOINTED WITH THE TREATMENT AND LEVEL OF SERVICE FROM BOTH STERNS AND THE FOSSIL BRAND.</p>