Big up to Sterns Sandton

A few days I complained about how the stones on my ring were falling off and how unhappy I was about it..Got a call from Sandton area manager,Lauren..She was really great and helpful..She gave me her personal number to make the communication easier and attended to my query ASAP..I now have a brand new ring from Sterns,and i would like to thank her for going an extra mile and being so helpful and friendly..It is really much appreciated and may she also help others the way she helped me..I'm now wearing my ring with confidence and i am honestly over the moon