1 reviews | Active since Sept 2016
Bad Service From Sterns Eastgate
<p>I booked my Police watch inn at Sterns Eastgate on the 31 May 2016 for them to replace strap holders. I was told the watch should be back in 4 to 8 weeks time which even today it's not back. TFG group or Sterns you've past your due date. I want my watch fixed as in now and if you can't I need a replacement as in today. Dont make excuses about your supplier telling me about them. Theres a reason why you put grace time for your products to be fixed as thats an agreement you have with your supplier. I paid for that watch, now its time you replace my watch as in today. Im tired of ya'll excuses</p>
Good afternoon Tshepo
Thank you for bringing this matter to our attention.
Your complaint will be forwarded to the field management team.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Good afternoon Tshepo
Thank you for bringing this matter to our attention.
Your complaint will be forwarded to the field management team.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
10 days ago They said:
"Thank you for bringing this matter to our attention.
Your complaint will be forwarded to the field management team.
You will be contacted soonest.
Kind regards
Jewellery Customer Care"
Such ***** from a chain store, 10days after, no one has been in contact with me. Im tired of your shirt Sterns, tommorow im at your store, make sure you have my replacement there at eastgate to make sure you dont get drama.
10 days ago They said:
"Thank you for bringing this matter to our attention.
Your complaint will be forwarded to the field management team.
You will be contacted soonest.
Kind regards
Jewellery Customer Care"
Such ***** from a chain store, 10days after, no one has been in contact with me. Im tired of your shirt Sterns, tommorow im at your store, make sure you have my replacement there at eastgate to make sure you dont get drama.