Bad Service @ Sterns Menlyn

<p>I bought a ring in Limpopo Mall of Lebo at Sterns last week Friday and came back to PTA. On monday i went to Sterns in Menlyn for a refund as it was small and my girlfriend did not like it, to my surprise a consultant told me they do not do refunds it can only be enlarged to fit the finger, but when my girlfriends was busy doing fitting Lerato a consultant said the do refunds but only a manager can authorize it but she was not available i was told to come back on thursday the 12 Jan 2016 when i got there the manager was still not available but they can do the refund but they do not have enough money to do it. I left my details they said as soon as they have money they will contact me. I decided to go to Sterns In Denneboom, Pta Central, Pta Church, as well as The Groove Mall all those stores were unable to help me. They were rude, told me to go back where i bought the ring for a refund. Is this how your customers are treated? They are rude with attitude. How can a refund of R900 cause so much drama? I am a paying customer and i bought it CASH why must i suffer for my Money?</p>