BN
Beverley N
1 reviews | Active since Jan 2024
02 Jan 2024, 13:15
Bad service and poor quality
An infinity bracelet was bought on 22 December 2023. After 2 wears it broke.
On 02 Jan 2024 I went back to the store where I was rudely turned away as the workshop is closed and an investigation needs to be done.
Not only am I frustrated by the poor quality but the centurion mall customer care is terrible
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Replies (1)
Sterns's replyOfficial
04 Jan 2024, 14:01Good Day Beverley
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly.
Regards
The Sterns Team
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly.
Regards
The Sterns Team
Sterns's reply04 Jan 2024, 14:01
Official
Good Day Beverley
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly.
Regards
The Sterns Team
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly.
Regards
The Sterns Team