Bad Service

<p>i bought a ring for my ****ing sometime in May and was told it will take 4-6 weeks and ill get a call when the ring was avaible. On the 7th of July i went to check and the ring was there, I was assisited by a lady called Bridget Maji and was told i was unable to collect since i neither carried the receipt or a original passport and the originalsales person that helped me was not there. I went back today and got asisited by The store manager (Kondelia Mashua 09 July) with my original passport then i was told i cant be helped because the lady that assisied me in the begining was not there. </p> <p> </p> <p>She said she could not look for the recipts because 1. they are just two of them in th shop and 2.shes not the one that intially helped me i have to come during working days to see the lady that helped me when i bought the ring, </p> <p> </p> <p>My ring is there and ihave prof that im the owner of the ring but im being told to come when the lady that elped me in the firt time is there and i did mention to them that i can not come during the week because of work and i was told thats the only way. </p> <p> </p> <p>can please get asisitance in getting my own ring.</p>