Bad quality at a high price

On 9 Nov 2018 my grandmother purchased an Icon Silver Chain and Icon Silver Bracelet (MALE) set for myself from Sterns Brakpan Mall @ Carnival (Tran No: CR ********** 009311 - Assisted by Simphiwe)

As it was a Christmas gift from her to me , i knew she bought it , but i only received it on 25 Dec 2018.

I started wearing it , keeping it on all the time not taking it off even if i went to swim or shower (it is silver so it would not get damaged)

On 27 Jan 2019 i saw the chain was not around my neck and i started to search for it. i found it laying on the floor - link broken.

i knew where my gran had got it from , so i went back to the store. they did not mind helping me , they booked it in on 29 Jan 2019 and i got a slip and was told to wait at least 7 days (Trans No: CA ********** 026149 - Assisted by: Bridgette)

I had to phone a few times to find out the status of the repair job , but no problem I got the chain back and it was fixed.

This morning 18 Feb 2019 , the same thing with the bracelet - the same link as the chain had broke , and i am now unable to wear it

I suppose it's not that big of a deal taking it back and waiting for the repair , my issue is just this - you pay a lot of money for quality stuff at a store like Sterns and now i am not happy with the quality of product that i have. i am only able to take it back for 6 months after the purchased , what is going to happen after that? must i then pay for a repair myself

It's data , petrol and extra effort that has to be spend now to take it back and have it repair

STERNS!! If you want to have stores and charge the customer a arm and a leg - please make sure your quality is up to the standard you are asking for it

I AM NOT HAPPY