JM
Joy M
1 reviews | Active since Jan 2018
19 Oct 2022, 08:42
Bad experience on th...
Bad experience on their receipt it states that you can go to any Sterns around the world to get refund or return an item but Sterns wonderpark mall refused to assist us and its closer to home, we had to go back to Sterns Mall of Africa far from home to be assisted.
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Sterns's replyOfficial
19 Oct 2022, 09:07Good Day Joy
Your complaint is noted.
The matter has been referred to the Field Management Team.
Your reference number is CS-***.
They will contact you directly.
Regards
Sterns Customer Care team
Your complaint is noted.
The matter has been referred to the Field Management Team.
Your reference number is CS-***.
They will contact you directly.
Regards
Sterns Customer Care team
Best regards,
Sterns's reply19 Oct 2022, 09:07
Official
Good Day Joy
Your complaint is noted.
The matter has been referred to the Field Management Team.
Your reference number is CS-***.
They will contact you directly.
Regards
Sterns Customer Care team
Your complaint is noted.
The matter has been referred to the Field Management Team.
Your reference number is CS-***.
They will contact you directly.
Regards
Sterns Customer Care team
Best regards,