BS
Beauty S

1 reviews | Active since May 2013

30 Aug 2022, 16:42

Bad customer service

I arrived at Sterns Mall of Africa yesterday after 6 pm and your consultants were not interested in my sale. I could not choose earrings for my baby because the lady is mopping according to the gentleman. The lady was holding a mop and having a nice chat with her friend standing at the door without a care. I waited until i realized she's not going to finish chatting.

0
Replies (1)
Sterns
Sterns's reply31 Aug 2022, 10:20
Official
Good Day Beauty

Your complaint is noted.

The matter has been formally logged and assigned to the field management team.

Your reference number is  CS-948704.

They will contact you directly.

Regards
Sterns Customer Care Team