Bad attitude and out of stock

In August I went to Sterns looking for a gift (a watch) getting assistance was a mission as the two ladies that were on duty could not care to give me the attention or assistance. They were busy talking about their weekend and I had to ask them several times to come and assist... Eventually I found the perfect gift and then I was told they were out of boxes for the particular watch and we had to walk to American Swiss for the box all good and well I was willing to compromise. Today I went to back to get a birthday gift for a friend (earrings) again one of the two ladies from the last time was there, rude as ever and not caring about customer service! I found myself shouting for assistance and she tells me sorry I thought you were on the phone (lame) as I am about to pay for the earrings I'm told again there are no boxes (o0) like my only question is does the store ever have jewelry boxes? Yes this is petty but it just doesn't make sense how they can have so many pairs of earrings but not have boxes for them? Seriously annoyed