3rd Ring in less than 3 Months

1 June: Sterns website. Ring that my fiancee want was discounted from R15 499 to R11 625.<br> <br> ? 7 June: Ring bought cash: R11 625. Sterns East Rand Mall: ***<br> <br> 16 June: Got engaged.<br> <br> ? 6 July: Took the ring back - diamond missing. Gave me a new ring.<br> <br> 12 Sept: Took the ring back - diamond missing. Gave me a new ring. I initially asked for a cash refund - they refused. Said I must take something for the same value (R11 625) I said I don't want anything else, I wanted that specific ring and there is nothing else that I like. If they want me to take another ring, it doesn't make sense. That ring is worth R15 499, and now I must take something to the value of R11 625 ... ??? They said they cannot give me another ring to the value of R15 499 but I can take the same ring, which I did. I however said that if this happens AGAIN, I want my money back.<br> <br> 21 Sept: Diamond moved. It is still there, but my fiancee is afraid that another diamond will get lost, so she is not wearing her ring. <br> <br> It is a \Forever"ring"