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1 reviews | Active since Mar 2017

14 Mar 2017, 14:49

Your Online Services is a real Disappointment

<p>Dear Ster</p> <p> </p> <p>Please can you do something about your poor app and website that dows not work, We spend countless hours trying to book our tickets before we get to the venue but your systems always fail. You have had ample time to get this right but i guess you chose to ignore requests from your patrons.</p> <p> </p> <p>Maybe you should take your cue from other movie houses who have platforms that do work.</p> <p> </p> <p>I am extremely dissapointed as we missed our movie on Sunday!</p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply24 Jun 2017, 13:53
Official

Good day, hope all is well and even better.
Firstly I’d like to start off by saying, Thank you for taking your time to communicate with us. We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future