DP
Dheran P

1 reviews | Active since May 2016

14 Jul 2017, 12:09

You stole my money

<p>I booked a ticket through your app. The money was taken from my account however no ticket was issued (SpiderMan Homecoming). No reference, no email was sent.</p> <p>I escalated this on facebook and received a response that you are dealing with this.</p> <p>One week later, i still have received no response.</p> <p>You took my money and did not provide any exchange of product. You effecively stole my money which is a legal matter.</p> <p>If no response is received or refund etc I will be escalating this to my lawyers. Of which you will also pay my legal fees!!!!!!!!!</p>

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Replies (2)
Ster-Kinekor
Ster-Kinekor's reply05 Sept 2017, 19:12
Official

Dear Dheran Pillay

Thank you for taking your time to communicate with us. We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.

Ster-Kinekor
Ster-Kinekor's reply05 Sept 2017, 19:13
Official

Dear Dheran Pillay

Thank you for taking your time to communicate with us. We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.