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Hannes En Mandy Taljaard
1 reviews | Active since Nov 2018
24 Sept 2019, 07:01
Yet again no service from Ster-Kinekor
They have officially lost a regular customer, im wondering if there is a way of complaining with vitality "who they are in partnership with" because their customer care is even more *********** than their cinema staff, the service that they give thei customers is no sorry their is no service... Pathetic vitality please re think you partner ship with this fools..
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Replies (3)
Ster-Kinekor's replyOfficial
07 Oct 2019, 17:09Good Day Hannes
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply07 Oct 2019, 17:09
Official
Good Day Hannes
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
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Hannes En Mandy Taljaard's updateReviewer Update
21 Nov 2019, 12:11Was never contacted just another example of you complete lack of customer service pathetic!!
HEMT
Hannes En Mandy Taljaard's update21 Nov 2019, 12:11
Reviewer Update
Was never contacted just another example of you complete lack of customer service pathetic!!
HEMT
Hannes En Mandy Taljaard's updateReviewer Update
04 Jan 2020, 15:03Wasn't contacted to date!!
HEMT
Hannes En Mandy Taljaard's update04 Jan 2020, 15:03
Reviewer Update
Wasn't contacted to date!!