MB
Magdalena B

1 reviews | Active since Mar 2016

28 Mar 2016, 13:36

wrong movie

There was a mix up with the cinema. We booked in Cinema 7 for \vir altyd\". When we went in the guy at the entrance said we must go to 7 but the poster for \"sink\" was on the door, so I asked if we must go there... he said yes they changed it for later. So when the movie started it was indeed sink and not vir altyd. There were quite a few older people in the cinema including my grandma. and it was very inconvenient for us to move again and that in the dark, after we asked for them to switch on the lights.... this was the SECOND TIME IN A ROW i had a bad experience with ster kinekor..."

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply31 Mar 2016, 11:05
Official
Hello MagdalenaB,

Thank you for reporting this.

We apologize for the inconvenience caused to you and your grandma

Your complaint has been forwarded to the relevant department who will address this and contact you with feedback soon.

Regards,

Ster-Kinekor