Worst Ster Kinekor = Gateway

I called your 0861 MOVIES (668437) number and spoke to a very rude person at customer care that told me I am talking ******* about the age restriction I will not except this and I need my 2 voucher for this move given back to me ASAP as I am coming though tonight with my daughter to watch another movie due to ster kinekor changing the age restriction.

Someone from Gateway phoned me yesterday from number ********** 477 and said she will get this done as I don't want issues when I get there tonight!

PLEASE GET BACK TO ME ASAP!!!

Kind Regards; Sonel Steyn ********** 715

On Wed, Mar 28, 2018 at 8:06 AM, Sonel Steyn ********** wrote:

PLEASE can I get URGENT feedback regarding both emails below!!!

Kind Regards; Sonel Steyn ********** 715

---------- Forwarded message ---------- From: Sonel Steyn ********** Date: Tue, Mar 27, 2018 at 1:09 PM Subject: Fwd: No feeling the Love - Booked for 28 March To: Nisa Bhayat **********

hI

my ref is WKPPTSH

I WANT MY TO 2 VOUCHERS THEN GIVEN BACK THAT I USED THERE TONIGHT!!!

Kind Regards; Sonel Steyn ********** 715

---------- Forwarded message ---------- From: Sonel Steyn ********** Date: Tue, Mar 27, 2018 at 1:00 PM Subject: No feeling the Love - Booked for 28 March To: Nisa Bhayat **********

Hi Nisa

Hope it is going well.

I finally got around to book tickets using the voucher that I received after my very unpleasant experience at Gateway last year and guess what?

Again it seems that Gateway just don't want to see me or my friends happy.

I booked and paid for the Lady night movie that I got the invite to on the 6 March

I booked 6 tickets and used 2 of my voucher for this as it is my darling daughters birthday and we both love Tyler Perry movies on the 7 March.

At the time I booked it the age restriction was TBC and as it is her birthday myself 4 of my girl friends and my daughter is going to be treated with all the mani's Pedi's, freebies, fragrances and much more.... as per the email: ---------- Forwarded message ---------- From: SK CLUB ********** Date: Tue, Mar 6, 2018 at 4:16 PM Subject: Girlfriends Getaway: Book now to watch Acrimony! To: ********** Dear SONEL,

Round up your warrior women and head to Ster-Kinekor this March!

You and your besties can be the first to watch Acrimony, a story about a faithful wife (Taraji P. Henson) who gets tired of standing by her devious husband (Lyriq Bent), is enraged when it becomes clear that she has been betrayed. Acrimony is written and directed by Tyler Perry.

Book your tickets now and make the best movie night memories at Girlfriends' Getaway!

Exclusive pre-release screenings at 20:00 on Wednesday, 28 March only at Baywest, Capegate, Cavendish, Eastgate, Gateway Commercial, Mall Of Africa, Mooi River, The Zone @ Rosebank and Wonderpark.

Complimentary welcome drinks including Amarula, mani’s & pedi’s, fragrances, freebies and much, much more on offer at Ster-Kinekor’s Girlfriend’s Getaway!

NOW I GET TOLD SHE NOT ALLOWED AS THE AGE HAS BEEN CHANGED TO 16 - REALLY!!!! THAT IS NOT EXEPTABLE!

We are all looking forward to going to the movies and again I have to disappoint her and this time on her birthday?!?!?! This is not happening if we are not allowed to watch the movie then I want a full refund and want another movie then as we are still going to the movies I am not going to be the *** in this story!

I am awaiting your URGENT FEEDBACK!!

Kind Regards; Sonel Steyn ********** 715