Worst service delivery

Good day

My husband and i visited Ster-Kinekor in Mall of Africa.We went to the self service station and queried about Vitality discounts in comparison to SK card membership discounts. The consultant assisting was not helpful or friendly.She continued to roll her eyes whenever we posed a question regarding pricing.She seemed very angry and came of extremely disrespectful to me and my spouse. The lady in question even ignored a question and looked over our shoulders.When we requested for a SK club card she continued to walk away with a facial expression that expressed an attitude that she did not want to assist us. We are professionals in the service industry and work in training regarding service delivery.We approached the manager who did apologise and offered to assist however the particular individual did not apologise and should not be in service delivery! It really upset us to a point that we chose not to watch a movie or support Mall of Africa going foward.It is disgusting to note that people as such are servicing the public!

Utterly disgusted!!!