Worst online customer service in SA

I booked tickets on the Ster Kinekor website. The money was taken off of my account, but no booking was made. I contacted Ster Kinekor 3 times before someone phoned me and assured me that I'd get a refund. No refund came through, so I contacted them another FOUR TIMES and have been ignored every time.

That's seven contacts in total to try and sort out a R50 refund and still nothing has been sorted out. The worst online customer service in South Africa. Use their website or app at your own peril.