WORST ATTITUDE EVER!!!

<p>To day around 12PM or after 12PM I went to Ster-Kinekor in Centurion Mall to book tickets for Marvel's Doctor Strange. I was greeted with atrocious service and attitudes from the staff. Firstly the self service kiosk is a nightmare as the delay of the touch screens is unbearable. Then on top of that frustration I happen to make the honest mistake of choosing the wrong show time. I went to the staff that were present to inform them that I made a mistake and picked the incorrect times. Instead of advising on the appropriate channels to get assistance they act as if I am an idiot and reiterate to me that I was the one that chose the wrong times as I was the one that was making the selection. Then they all gang up on me telling me, aggressively at that, how it is my fault. They then later directed me to what I suppose was the manager. She does the same thing of informing me about "My Mistake". We have chosen the seats F13 and F14 respectively and yet they did not update their system. The manager just signed our slip with the 19:45 time slot in her had writing and sent us on our way. </p> <p> </p> <p>I have never in my entire life experienced such disrespect from any Cinema. But clearly this is something that they are used to ad they did not show any remorse and were still hurling comments when we walked out. Please also get your staff acquainted with the Consumer Act. As I was not asking them to do me as a customer a favour but was simply and justly so excersising my constitutional right. </p>