dD
dupreezliesl D
1 reviews | Active since May 2017
22 May 2019, 19:28
Where is my money?
It has now been 49 days since Ster Kinekor has taken money from my account, as well as my husband's account, without issuing (expensive 3D Imax) tickets. I have sent multiple emails and messages, and nothing has been done to rectify this. In fact, the Ster Kinekor team has twice insisted that I give them my 16 digit card number!!! Excuse me, but I think you have ****** quite enough from my account already. ????
Helpful (0)
Replies (1)0
Replies (1)
Ster-Kinekor's replyOfficial
08 Jun 2019, 09:43Good Day
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply08 Jun 2019, 09:43
Official
Good Day
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor