What disgusting service

<p>So I recently used Ster Kinekor's website for the first time to book a ticket for a show myself and my lady were going to watch together. I had a friend who let me use his Edgar's card to book the ticket and everything was set.</p> <p>After I printed out the ticket I realised I had set it for today instead of tomorrow for 14:00. So I called their</p> <p>helpline explaining the situation, only to be told that:</p> <p>A: They couldn't move my ticket to the following day, which from an I.T. point of view is just downright pitiful.</p> <p>B: They couldn't give me a refund because the person that I spoke to over the phone said that I shouldn't</p> <p>bother doing that because they were still busy processing refund requests from January!!</p> <p> </p> <p>WOW... not only am I disappointed, but I am actually disgusted with the un-user friendly design of their</p> <p>website which is buggy as hell, (tried activating my discovery vitality card on there, that didn't work lol)</p> <p>refuses to load discounts, even though your amount of discount tickets you can add is valid.</p> <p>And the laxy dazy, non-chalant attitude of their staff to assist with a query. Even their staff know they are useless!</p> <p>Whoever designed their website should go back to elementary school and learn how to create a half</p> <p>decent website, and understand the concept of user friendly design, Because you don't!</p> <p>Rather pay full price at Numetro than deal with this incompetence.</p>