rL
riaan L
1 reviews | Active since May 2014
17 Jul 2018, 15:55
What a K... Experience
It has become ever so expensive for Movies and when you go you want to at least enjoy the movie
So Saturday comes and we decide to go to Festival Mall... Well from the onset all was well and then.... Watching Skysc****r.... Well the entire movie there was stars on the back screen and making it a 3D movie this really did not go down well....
Wanting to chat to the manager and he was in some office somewhere.... WTH.... You make the calculation - 6 people.... All dissatisfied
One thing for sure you will never see me again
Helpful (0)
Replies (1)0
Replies (1)
Ster-Kinekor's replyOfficial
19 Jul 2018, 09:43Dear Riaan,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.
Kind Regards,
Ster-Kinekor
Ster-Kinekor's reply19 Jul 2018, 09:43
Official
Dear Riaan,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.
Kind Regards,
Ster-Kinekor