1 reviews | Active since Nov 2016

22 Aug 2017, 08:27

WHAT A JOKE!!!

So in April this year a laid a complain against the Cine Prestige at Eastgate for their pathetic service. You pay so much for a ticket just to stand in a que to order. So after a few months I have not heard anything from them not even an apology. So this morning I recieve this...

Thank you for allowing us an opportunity to address your Complaint. We are happy to announce that we have resolved your Complaint for reference CAS-00080-R3Q2X8 . Your resolution details are as follows: Case Number: CAS-56708-H3B9B6 Subject: So much for "PRETSIGE" Resolution Summary Kind Regards And thank you for your support. Ster-Kinekor Tel: 0861 MOVIES (668437) Email: **********

What a joke...problem is still there, nothing has been resolved Ster-Kinekor!!!

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply23 Aug 2017, 14:55
Official

Dear Anita

Thank you for taking your time to communicate with us. We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.