1 reviews | Active since Apr 2017

24 Apr 2017, 16:51

Website is completely useless.

<p>As a web developer it possitively offends me when a large company like Ster Kinekor has such an incredibly useless website.</p> <p>Firstly the fact that all club cards have to be added one at a time is a little clunky, but I can understand that the mechanics of that process are a little complicated, so maybe that's as good as it is possible to get it....</p> <p> </p> <p>BUT inexcusable is the fact that I tried buying tickets 8 times on their website today only to be met with an error message saying "Sorry, but your request could not be handled at this time". It popped up at different times during the booking process and basically makes booking tickets on-line impossible.</p> <p> </p> <p>Here's the thing that makes it worse.... I phoned in several MONTHS ago with a similar complaint, because the site wasn't working then either - and it appears NOTHING has been done to fix it.</p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply19 Jun 2017, 16:50
Official

Good day Quintin

We would like to thank you for bringing this matter to our attention and also apologise for not getting back to you, please kindly note that your complaint has been escalated to the relevant department and you will be contacted within 48 hours.

Kind regards

Ster-kinekor

Best regards,