1 reviews | Active since Feb 2016
Want my REFUND!! @STER-KINEKOR
I am still waiting for my refund!!! I have called the call center and emailed all the required information that they have requested on the 5th of april. Its almost 3 weeks later and still no refund!
4 April 2019 I made a booking via the app to watch hotel Mumbai at cine prestige at sandton. The transaction timed out on my side and I did not receive a reference number but the money was deducted from my account. I re-booked successfully but now have been debited twice!
Ster kinekor could not be bothered to respond to emails at all. This is pathetic and unaccpetable service. Calling costs R30 everytime and still no refund. This is bad customer service and such an unpleasent experience! #BadCustomerService #PatherticExperience
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor