Waiting a week now for a response on my orginal complaint about Cine Prestiage Mall of Africa having no food to order " as yesterday was a busy day"

<p>This is crazy do you have no regard for the feedback customers are giving you or intention to correct the issue. I have waited a week for a respose on here as well as to my email on your website ref number : CAS-40919-X6P6Z1 as well as the sms survey i responded to this was all last monday !</p> <p> </p> <p>Read below my intial post :</p> <p> </p> <p>Prestige had no food to order as "yesterday was a busy day"I booked tickets last monday for Cine prestige on Sunday 12th February. I arrive on sunday ask for a menu and get told there is no food available to order as yesterday was a very busy day! Surely you cater for the amount of bookings you have and can estimate if its going to be busy and cater accordily??? </p> <p>What was the point of me booking and paying double for Cine Prestige ??? I paid fora premium service i didnt recieve it was the first time i had been to Cine prestige and it ruined my whole experiance.</p>