Vitality issue

<p>As a Discovery client I was hoping to use the Ster-Kinekor benefit. After many hours of struggling to get this benefit activated I contacted Discovery as to why. I then got an email from them telling me that Ster-Kinekor has issues regarding this and that I should go into my nearest Ster-Kinekor and get the cards and that Ster-Kinekor would WAIVER the cost of the cards as you are aware of the issue. So I went into Ster-Kinekor and showed the mail to the manager and requested the cards. But I was told that this does not work this way and they cannot give me the cards at all. After a long argument I decided to give up as the manager would not budge on the issue, I then said I would pay for the cards and it was still not given to me and I was told they cannot give these cards anymore. All I want is the benefit activated and for someone at Ster-Kinekor to help with this issue please.</p>