MS
Mimi S

1 reviews | Active since May 2018

09 May 2018, 13:45

Unreliable online services

I used their online service for the first. My God, the regret I have. I am really upset and ****ed off at the ****py service I received from sterkinkor.

I have been dealing with a refund case for almost 2 weeks and nothing has been done. I am a student, I need by 499.80 refund.

I have been following up with this matter, no one seems to care about assisting me. I was told refund will be done within 24 hours, then 48 hours, then 3 days. Now I am being told, 7 days . What nonsense is this.

I know I am not the only customer, the least you can do is follow and let me know what is happening. I have to keep calling.

I am really ****ed off and I asked that my money is refunded by tomorrow. I feel inconvenienced over my money.

I have been waiting for consultants to send me a form to request for my refund. Her name is Chelsea. I called 3 times today. I have not received the form. I am very ****ed off. This is awful

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply22 May 2018, 16:32
Official

Dear Mini

… We thank you for bringing the matter to our attention.

Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.

Kind Regards,

Ster-Kinekor