unprofessional services

<p>Thank you for taking the time to contact Ster-Kinekor. </p> <p>Your query is important and will be attended to accordingly. We have assigned reference number CAS-64992-W4C9P5 to your query for record and tracking. </p> <p>A Ster-Kinekor team member will be in contact with you at the earliest opportunity. If you wish to reply to this email, do not edit the subject line. Below is a summary of your communication with us so far:</p> <p>Case Number: CAS-64992-W4C9P5 <br /> Subject Line: Return of payment for a booking that was made but no refund received</p> <p>Interaction Summary: <br /> <br /> <br /> Good day,<br /> <br /> I made online bookings on Friday for the fast 8 movie, after payment was made I never received a confirmation.<br /> <br /> I spoke to one of the consultants, and she mentioned I must wait for 24 to 48 hours, yet the money was never to back to me.<br /> <br /> Therefore I request for me money to be paid back.<br /> <br /> The card that was used is debit card ********** ********** 71 and expires: 08/18.<br /> <br /> This morning I spoke to Mr Sandile Shange regarding the case number Ster-Kinekor Case# CAS-59828-F2N4K6 has been logged. STK: ********** 143172, and he indicated that the system shows that the money was refunded on the 26 April 2017.<br /> <br /> Attached is my bank statement to indicated that no refund was received.</p> <p> </p> <p>i than spoke to Mr Sandile again yesterday, he promise to come back to me but he never did</p>