Unpleasent experience 21 Feb 2016

following a week of unanswered emails <br> Re: deadpool eastgate 2016-02-21<br> Good day<br> I was at Eastgate cinema last night. Got there at 19:00 ordered drinks and food and was told it would be given to me at 19:30.<br> We entered the cinema at 19:27. The final plates from the previous show were just been taken out.<br> We went to our seats (one fully reclined). Sat down and manged to close the seat in preperation for our food.<br> My seat would not recline and this was not only me. My girlfriends seat began to recline automatically. 2 other couples chairs would also not work. I felt i would wait for the lady to bring my food and drinks then let them know about my problem.<br> 19:46 my food arrived (16 mins late). Was told the drinks would follow suite. Told the lady that both our chairs were faulty.she advised me it would be attended too<br> 19:55. Yay drinks arrived. 25 min later<br> Not once during the movie did anyone come to fix the chairs. My light on the side of the chair and in cupholder also kept going off.<br> I decided to make the best of the situatiom and stay.<br> There was a total of 6 people whom complined about there chairs that i could hear. And up till 20:20 food was still being brought in<br> unacceptable