1 reviews | Active since Apr 2018
Unpleasant
I tried to book tickets online for the first time with this company.
Money was taken out of my account but i received no confirmation as the site kept saying hang a sec, apparently i was on their new site that is faulty and the tickets where also booked incorrectly by the site.
I tried to resolve this twice on the phone and was cut off both times with not one person trying to call back to help.
This left me to do not only more admin and re-book my tickets and be without money that will be refunded i have no idea when but also using so much airtime.
This will be the first and last time i book with Blue Route Mall and Ster-Kenekor
Dear Leigh,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.
Kind Regards,
Dear Leigh,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.
Kind Regards,