AW
Adam W

1 reviews | Active since Nov 2017

19 Apr 2018, 10:48

Unhappy

I tried to book tickets online today as I normaly always do. I booked Avengers for 26 April 2016 at Carnival Mall. During my booking the money was taken from my credit card but no ticket was emailed or no response of booking was confirmed. I contacted Ster Kinikor but there response was that there is no booking. I am very unhappy and I dont know what to do.

0
Replies (1)
Ster-Kinekor
Ster-Kinekor's reply20 Apr 2018, 12:17
Official

Dear Adam,

Thank you for taking the time to contact us to share your experience.

We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.

Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.

Kind Regards,

Ster-Kinekor