1 reviews | Active since Sept 2012
Under age kids in Ster kinekor watercrest cinemas
Ster kinekor watercrest consistantly allow disruptive kids under age to enter Thier cinemas
This saterday we watched the equalizer 2 with an age restriction of 16 there were however kids round the age of 14 in the cinema
These kids were very disruptive given their lack of maturity
Watercrest branch consistently allow under age kids to view movies with restriction , two years ago we raised this concern when kids through and object that hit my fiancé in her head
To date watercrest does still allows this to happen
Kids enter thier cinemas and act as if they were sat in their own home given the poor attitudes making noises putting thier feet in chairs and so on it is unacceptable
No Ster kinekor staff members enter the actual cinema during the movies to actually see what is going on with these kids running a mock it’s unacceptable that we have to endure such behavior by these kids
Staff members should be entering the movies consistently throughout to keep control in the cinemas
I will be sending an official complaint to the South African broadcasting commission given kids watching movies under the age restriction is a clear violation that is a serious offense
Our movie was ruined because of these kids and it’s happening all to consistently
Dear Tyler,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department.
They are always looking for customer feedback that will help them to improve on inefficiencies, and your feedback will go a long way in guiding them on this exercise.
Kind Regards,
Ster-Kinekor
Dear Tyler,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department.
They are always looking for customer feedback that will help them to improve on inefficiencies, and your feedback will go a long way in guiding them on this exercise.
Kind Regards,
Ster-Kinekor
