SM
Sarah M

1 reviews | Active since Mar 2017

06 Oct 2018, 09:35

Unacceptable! Turned away from a movie for not being female enough.

Hi guys. I have sent through a number of messages - do you have an answer??I bought tickets for an 8:15 thriller. Then the person I went with was refused entry on account of not being deemed female (not that their *** or gender has anything to do with you). The movie was for females only - those who fit neatly into the category. I complained more than a week ago - no response.

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply09 Oct 2018, 11:22
Official

Good Day Leigh-Jarvis,

Thank you for taking the time to contact us to share your experience.

We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.

Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.

Kind Regards

Sterkinekor