HM
Happiness M
1 reviews | Active since Oct 2018
09 Aug 2019, 14:28
Unacceptable Service!!!!
On women's day I planned a relaxed movie time with my girls, yet Maponya Mall Ster Kinekor delivered a ****py service as usual. The queues are ridiculously long, with only one ticket sales teller open. And only one self service machine in operation. The staff took total disregard of the situation and could not handle the queues effectively.
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Replies (1)Ster-Kinekor's replyOfficial
23 Aug 2019, 09:58 Good Day Happiness
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Ster-Kinekor's reply23 Aug 2019, 09:58
Official
Good Day Happiness
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
