1 reviews | Active since Apr 2017

05 Apr 2017, 11:14

Ticket refund requested, no refund no feedback

<p>I requested a ticket refund on 24 march as the website booked my tickets on another cinema than I requested, I bought tickets for the latest show after the wrong showing and have phone an agent at ster-kinekor head office and explained the mix-up( faulty website error) both parties agreed a refund is going to be done within next 24hous, 12 days later, No refund! no feedback! nothing. completely disappointed. I've emailed and messaged on facebook but nothing has happended</p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply20 Jan 2018, 13:47
Official

We apologise for the inconvenience caused,please send the bank statement reflecting the transaction and the card numbers as well as the expiry date of your card to *** so that we can log a refund .