BV
Bennie V

1 reviews | Active since Apr 2015

29 Mar 2017, 17:17

They cant even create a proper website

<p>For the past few weeks was a struggle because I cant login to the Ster-Kinekor website. Everytime I have to reset my password and type in a new one. When i log out then I have to reset my password again to gain access to my account, because it says my pasword is wrong. I have been doing this method atleast 15 times and still the same issue. I did this on my mac, iphone and pc to make sure it wasnt the device. And when i browse my profile i cant change my club card number, and when i want to register the club card that i have it says its already linked to my prfile, but when i purchase a ticket it takes my old club card (that I lost 4 years ago). And they say its a "world class system", what a amazing peice of .......Ster-Kinekor can you please reset my account or something.</p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply27 Jun 2017, 12:22
Official

Dear Bennie

Please accept our sincerest apology for the trouble and inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at delivering the best and greatest movie experience and customer service. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It`s our goal to retain you as a satisfied customer and will hope to serve you again in the future.