1 reviews | Active since Jul 2017

27 Oct 2017, 16:55

The Worst Movie Date EVER

Hello Peter Last night the 26/10/2017 my husband and myself went out for a movie for out usual date night which turned out to be a complete disaster. So we decide to purchase tickets for Kingsman and to begin with the popcorns were stale, then the seats are filthy and have white stains which is completely disgusting, then when the trailers were supposed to start at 6pm, nothing happened...my husband had to walk out and ask for assistance. Just when we thought things were getting better, now the movie needs to start and no is switching the lights off, my husband again had to walk out, missing most of the first part of the movie, only to find the staff having a jol and chatting at the bathrooms. This is unacceptable, they ruined an entire night and it was a complete waste of our money

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply18 Jan 2018, 14:27
Official

We apologise for the inconvenience caused and for the bad service you received from one of our cinemas. We have escalated this matter to the cinema manager who will follow up .