1 reviews | Active since Mar 2009
The seat sizes have shrunk, and it hurts
Dear Ster Kinekor, As a overweight person I always opt for the larger seats, and pay the premium, and I have no problem with that.<br> <br> However now that the premium seats are no longer available I am forced to use your regular seating. Which would have been fine. The revamp however has changed the width of the seat, so recently I had to sit through a full length movie whilst being squeezed. Even my 55KG wife said she battled.<br> <br> I find that this makes me not want to watch movies with you anymore. I would rather pay more and use numetro with their infinitely bigger seats. Please bring back the bigger premium seats and the love nests or consider my families business gone. I prefer your cinema's and your experiences especially your cinema prestige. However I cannot endure another 2 hours of pain just to watch a movie.
Thank you for telling us of your experience.
Your complaint will be escalated to the relevant department who will contact you shortly.
Regards,
Ster-Kinekor
Thank you for telling us of your experience.
Your complaint will be escalated to the relevant department who will contact you shortly.
Regards,
Ster-Kinekor
