tM
tania M
1 reviews | Active since Jul 2011
06 Aug 2019, 14:13
The same old useless service!
Booked online for the Lion King, paid twice never received the tickets, have phoned, send numerous emails and still the money has not been refunded.
CAS-205725-Z9Y0R5 STK:***
Bridgette Ndimande <***> Date: 19 July 2019 at 2:35:49 PM SAST To: Subject: Refund Documents Good day
I hope this email finds you well.
Kindly provide the below for your manual refund to be processed:
• Bank Statement • 16 Digit Credit Card Number • Expiry Date of the Credit Card
Kind Regards Thoko
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Replies (1)
Ster-Kinekor's replyOfficial
23 Aug 2019, 10:37 Good Day Tania
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Ster-Kinekor's reply23 Aug 2019, 10:37
Official
Good Day Tania
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.