The saga continues

<p>If you want to read about a mind-blowing comedy of errors then check out my earlier posts on 21 March 2016 and 13 April 2016 and then read the following.</p> <p>---</p> <p>Wow. Ster Kinekor offered to put things right and failed spectacularly in doing so. They contacted me saying that complimentary coupons were available for another movie and the refreshments. Instead of sending them to me at my convenience they insisted that I collect them from the Gateway office. Whilst not ideal I was passing through so I went up to the counter to get the tickets.</p> <p>Guess what... No one knew anything about it. The person at the desk proceeded to argue with me stating that they wouldn't refund the tickets without a receipt before grudgingly going to fetch the manager. The manager finally arrived after having kept me waiting for over 15 minutes to say that she had no idea what I was talking about. A golden example on intra company communications (please note my sarcasm).</p> <p>The manager finally agreed to speak with the PR person who had promised the complimentary tickets and have them couriered to me.</p> <p>Guess what again... nothing arrived.</p> <p>I posted a short note on Ster Kinekor's face book page nearly 2 months ago reminding them of their promise. No one knew anything about it .... AGAIN!</p> <p>I got a phone call saying that they would look into it and get back to me.</p> <p>I'm 40 years old. By the time this gets resolved I'll be eligible for senior citizen discounts.</p>