The customer is always right??

<p>I wanted to take my children to watch "Vir die Voels" at Northern Cape Mall, Kimberley. I had to pay R100 for myself and the 2 children. Asking why this is, the Ster Kinekor personell said my children had to re-register again for the free movies. WHAT?? I told them it is still 2016 - why now suddenly?? They said sorry that's the way it must be - they cant give me the free movies. I told them I can tell them now that everything will be in order - and I am wasting my money - they said sorry they can not help????</p> <p>So guess what - I've logged into Discovery and my children are still ACTIVATED!!!!! Is this the service I will get from Ster Kinekor???</p>