1 reviews | Active since May 2016
Terrible service Baywest Ster Kinekor
<p>...I was at the baywest Cinema on Saturday...first of all, I must say it was very unpleasant...their was problems picking up my online booking...had to wait for about 20 minutes for someone to assist me....they looked at me like i was some kind of a con artist...when they could not find my booking on the pc's infront....second senario....went to purchase popcorn etc...transaction went through, put your printer was jammer and did not print my receipt...so I was told they cant find any transaction on the system for the amount reflected on my phone...bank sms...treated my like i was n *****....I am not happy at all...Im sorry...baywest, infact ster kinekor will never ever see me again. Please make sure the reversal gets done and provide me with feedback once done!!!!</p>
We apologize for the inconvenience caused to you,sometimes at the cinemas the machines cant pick the booking reference ,this is caused by the systems being offline . We assure you that this incident doesn't happen again to our customers.
We apologize for the inconvenience caused to you,sometimes at the cinemas the machines cant pick the booking reference ,this is caused by the systems being offline . We assure you that this incident doesn't happen again to our customers.
