HX
Hlengiwe X

1 reviews | Active since Jul 2017

17 Jul 2017, 12:52

Terrible service and poor delivery

<p>I was watching Baywatch on the 17th of July at The Sterkinekor at Maponya mall, Soweto. </p> <p>Cinema 8. </p> <p> </p> <p>As I was watching, the screen went black and I was told that it will be fixed yet 15 mins went by with no visuals and just an audio. </p> <p> </p> <p>The problem was not attended to as quick as it should've. </p> <p> </p> <p>I am a throughly irritated customer. </p> <p>I want a refund for 3 tickets. </p> <p>R41.00 each</p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply21 Aug 2017, 19:19
Official

Dear Hlengiwe Xulu

Thank you for taking your time to communicate with us. We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.