SB
Shenai B
1 reviews | Active since Jun 2014
09 Feb 2015, 00:40
Terrible service and attitude at Cinema Prestige
I visited cinema prestige with my boyfriend on Friday 6th February and was extremely disappointed with the service. Not only did it take ridiculously long to receive initial attention to place our orders, but again after doing so and waiting for our order to be served to us, it took a little over twenty minutes just to receive popcorn
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Ster-Kinekor's replyOfficial
18 Feb 2015, 13:39Hello Shenai Bridglall,
I apologize sincerely for the delay in responding to your complaint.
This matter has been escalated to the branch manager for resolution and feedback. You will be contacted by management to discuss this matter in more detail.
We apologize again that we have not lived up to our brand promise and assure you this matter is taken seriously.
Tanya
I apologize sincerely for the delay in responding to your complaint.
This matter has been escalated to the branch manager for resolution and feedback. You will be contacted by management to discuss this matter in more detail.
We apologize again that we have not lived up to our brand promise and assure you this matter is taken seriously.
Tanya
Ster-Kinekor's reply18 Feb 2015, 13:39
Official
Hello Shenai Bridglall,
I apologize sincerely for the delay in responding to your complaint.
This matter has been escalated to the branch manager for resolution and feedback. You will be contacted by management to discuss this matter in more detail.
We apologize again that we have not lived up to our brand promise and assure you this matter is taken seriously.
Tanya
I apologize sincerely for the delay in responding to your complaint.
This matter has been escalated to the branch manager for resolution and feedback. You will be contacted by management to discuss this matter in more detail.
We apologize again that we have not lived up to our brand promise and assure you this matter is taken seriously.
Tanya